— good questions
The things clients ask first.
If your question isn't here, the studio answers email within two working days.
- How long does a commission take?
- Made-to-measure garments run 4 – 8 weeks from first fitting. Curtains and blinds are 3 – 6 weeks from site measure. Office schemes are 6 – 10 weeks, and hotel programmes start at 12 weeks depending on volume.
- How many fittings should I expect?
- A garment usually needs three appointments: measuring, a toile fitting, and a final fitting. Complex pieces such as bridal or tailored coats may add one more. Interior work needs a site measure and an install visit.
- What deposit do you take?
- Fifty percent on acceptance of the estimate, which covers fabric and cutting. The balance is due on completion, before installation or collection.
- Can I supply my own fabric?
- Yes, on garments and most home textiles. We ask to see and handle the cloth first, and we cannot warranty performance on client-supplied fabric. Contract projects must use fabric that meets fire and rub-test standards.
- Where do you source fabric?
- Mainly European mills — Irish and Belgian linens, British wools, Italian silks — plus a small number of contract-grade suppliers for hospitality and office work. Swatches are posted before anything is cut.
- Do you offer alterations later?
- Lifetime alterations are included on every garment we make, for as long as you own it. Curtains can be re-headed, shortened or relined at any point.
- Do you ship, and do you travel?
- Finished garments and soft furnishings ship worldwide, insured. Site measures and installations are covered within the region as standard; travel further afield is quoted per project.
- Where is the studio?
- The atelier is by appointment only, so the cutting table is clear when you arrive. The address is shared on your booking confirmation.
Still deciding?
Book a consultation and bring photographs, measurements or nothing at all.
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